When you check your order in your account or through the Order Status Lookup tool, you'll see one of the following statuses. Here's what each one means:
- Order Received — We've received your order and payment is being verified. No action is needed on your part at this stage.
- Processing — Our team is reviewing your order and working to locate your part at the appropriate supplier facility.
- Confirmed — Your part has been located and is being prepared for shipment. You're getting close!
- Shipped — Your order is on its way. A tracking number has been sent to your email address. Allow 24–48 hours for tracking to activate in the freight carrier's system.
- Out for Delivery — The freight carrier has your order loaded on the truck. You should expect delivery during your scheduled window. Make sure someone is available to sign for the shipment.
- Delivered — Your order has been delivered and signed for.
If you have questions about your order status or something doesn't look right, contact us:
- Phone: 1-844-XPARTS-1
- Email: support@expediaparts.com
- Hours: Monday–Friday 9am–7pm EST, Saturday 11am–4pm EST
