Buying a used engine or transmission is a significant purchase. Here's everything you should understand before you order — no surprises.
WHAT TO EXPECT FROM A USED PART
- You are purchasing a used part. Outside appearance is not guaranteed. We focus on mechanical reliability, not cosmetics. Surface wear, rust, and minor scuffs are normal.
- Mileage is approximate. Once separated from the original vehicle, odometer readings cannot be independently verified with certainty.
- All used parts are run-tested, visually inspected, and cleaned before they ship.
FITMENT AND COMPATIBILITY
- OEM parts are designed to fit multiple vehicles. The same engine or transmission often fits across multiple years, makes, and models. You may receive a part that looks slightly different from your original — this is normal and doesn't mean it's the wrong part.
- We verify compatibility using your VIN number when you order.
DELIVERY AND INSTALLATION
- Inspect your delivery before signing. Before accepting a freight delivery, check for visible shipping damage. Note any damage on the delivery receipt before the driver leaves — this protects you.
- Installation must be performed by a licensed shop. A Licensed Automotive Repair Facility (LARF) must perform the installation for your warranty to be valid.
- Install within 14 business days of delivery. The 14-business-day installation deadline is firm. Waiting longer voids your warranty.
KEEP YOUR RECORDS
- Keep all service records from the installation and every maintenance appointment afterward. These records are required if you ever file a warranty claim. Records must come from an authorized service center — personal or handwritten notes are not accepted.
HAVE QUESTIONS BEFORE YOU BUY?
We're happy to walk you through exactly what to expect for your specific order. Call us at 1-844-XPARTS-1, Monday–Friday 9am–7pm EST or Saturday 11am–4pm EST. We're here to help you make a confident decision.
Email: support@expediaparts.com
