Refunds are issued to the original payment method used at the time of checkout. Here's what to expect depending on how you paid:
Credit or Debit Card
- Refunds are processed within 3–5 business days after approval.
- Allow an additional 2–5 business days for your bank or card issuer to post the funds to your account.
- Total time from refund approval to funds in your account: approximately 5–10 business days.
Chase QuickPay
- If you paid via Chase QuickPay (Zelle), the refund will be sent back to your account using the same method.
- Contact us if you have questions about the refund to your Chase account.
Other Payment Methods
- All refunds go back to the original payment source. We do not issue refunds in cash or by check.
What We Don't Do
- We do not issue refunds to a different card or account than the one used at purchase.
- We do not issue store credit in place of a refund (unless you request it).
Haven't Received Your Refund?
If your refund was approved and it's been more than 10 business days, check with your bank first — sometimes processing takes a little longer on their end. If the issue persists, contact us:
- Phone: 1-844-XPARTS-1
- Email: support@expediaparts.com
- Hours: Monday–Friday 9am–7pm EST, Saturday 11am–4pm EST
